Our Diamond Standard is not just about the polished, end result. It's about delivering the highest quality experience to our customers every step of the way.
Step 1 : Make a Call
From your very first phone call to our Diamond team, you will feel like a valued customer and member of our family. Customer service is the cornerstone of our business, and our Project Management team is trained to put you first. You can trust that we will understand your project and be able to guide you in the right direction.
Step 2 : Form a Plan
After you share your goals and vision for your project, our office team will quickly assemble a fair estimate and timeline. Construction projects get a bad rap for going over budget and running overtime. We strive to make accurate estimates and go above and beyond to keep our projects operating within the promised deadlines.
Step 3 : Communicate
Working with Diamond Contractors means you will always have a point of contact. Our Project Management team is dedicated to picking up the phone when you call, responding quickly to emails, and showing up on site to check in with our customers. You are not just another project, you are a customer who deserves open and frequent communication with your construction team.
Step 4 : Track Progress
Keep track of how we’re performing throughout your entire construction project. Call the office anytime with questions or concerns, approach anyone in our field team at any time. We value transparency and open communication, so you know exactly what’s happening with your project, at all times.
Step 5 : Admire Your Finished Product
Though we are dedicated to delivering the Diamond Standard throughout the process, the best part is getting all the way to the end. Whether you’re a small business owner moving into your new building or a corporation with a multi-site rollout, you can be sure the final product will be something to be proud of.